We are not able to cancel an order or make any adjustments once it has been placed so please make sure to double check your address and all of the items in your cart before you complete your order as we can not make any adjustments to your shipping address once a shipping label is created.
Please note, that if you are trying to cancel an order from our main store at GORUCK.com, we can only cancel if the shipping label has not been printed yet. Also note that our team is not available after 5PM EST, during the weekend, or during major US Holidays so if the label is printed during those times we will not be able to cancel your order either.