As of August 9, 2020 you can now transfer the value (amount you paid for the event registration) of your event registration to a friend 30+ days prior to the original event date. They will receive a coupon code for the value that you paid for the event registration that can be used towards ANY future event. This coupon code expires within 30 days of the issue date. Please note that we cannot extend or carry it forward past the expiration date and this is a final sale so we are also not able to issue a refund if the coupon code is never used.
See the below steps on how to transfer your event registration value to a friend:
Step 1: Log into your Customer Account here https://registration.goruck.com/my-account/login-error
Step 2: Click on “MY ORDERS” on the left panel and choose the order number of the event that you would like to transfer over.
Step 3: Click the settings button on the right hand side and click “Change Order”.
Step 4: Click on “Transfer ticket(s) to a friend”
Step 5: You will be prompted to select Yes (Transfer this ticket) and type in the person’s email who will be receiving the code.
Step 6: Once the Complete transfer button is green and the Pay button appears, finalize the transfer by clicking Pay $0.00
Step 7: Once you have successfully transferred the ticket over, you will see a confirmation message.
Confirmation: The person who is receiving the transfer ticket will receive an email with a promo code and instructions on how to redeem the code. The code will expire within 30 days of the issue date.