When will I receive my pre-customized order? June 04, 2021 18:32 Updated Your ruck will take 2-4 business days to customize and then will ship using UPS Ground shipping (7-15 business days) Related articles I would like a paracord wrap added to a different ruck other than the GR1? Can I return my pre-customized ruck? Can I get a customization added to my GR1 (or other ruck) order instead of the paracord handle wrap? How do I submit a customization request? Why am I not able to choose expedited shipping for my order?