Can I return my pre-customized ruck? June 04, 2021 18:38 Updated Pre-customized rucks are not eligible for returns. Related articles I would like a paracord wrap added to a different ruck other than the GR1? SCARS Lifetime Guarantee Explained When will I receive my pre-customized order? Can I get a customization added to my GR1 (or other ruck) order instead of the paracord handle wrap? How do I submit a repair request?