Can I return my pre-customized ruck? June 04, 2021 18:38 Updated Pre-customized rucks are not eligible for returns. Related articles SCARS Lifetime Guarantee Explained I would like a paracord wrap added to a different ruck other than the GR1? When will I receive my pre-customized order? Can I get a customization added to my GR1 (or other ruck) order instead of the paracord handle wrap? Why am I not able to choose expedited shipping for my order?