We are unable to provide free return labels for international orders.
However, you are more than welcome to return your gear within 30 days of delivery. We just ask that the returned items are in new condition.
Please include a copy of your packing slip (or a handwritten note with your order number, name, and email) and return your order to the below address. Then, please email us at team@goruck.com with the tracking information so we know when to expect it. International customers will be responsible for return shipping costs. Once you drop off your return, please let us know and we can expedite the refund process.
Ship Hero
C/O GORUCK Returns
1501 Haines Street
Jacksonville, FL 32206
Phone 904-609-5035