If you’re experiencing issues with syncing, you may have to reset your Apple HealthKit permissions. These permissions allow your Apple Watch information to sync over to the app.
There are two ways to reset HealthKit permissions in iOS 14.
iOS Health App:
- Navigate to the iOS Health App
- Select your profile icon on the top right side
- Select “Apps” under the Privacy section
- Select the (Trainerize) App
- Ensure all categories are turned on and showing green
iOS Settings App:
- Navigate to the Health section
- Select Data Access & Devices
- Select the (Trainerize) App
- Ensure all categories are turned on and showing green