All GORUCK orders may be returned within 30 days of delivery for a refund. Returns are shipped via DHL, and you can access your return label using the link below:
Access your return label here: Return Label
At this time, we’re unable to process exchanges—returns are eligible for refunds only. Returns requested after 30 days from delivery cannot be accepted.
If you have any trouble accessing your return label or need assistance, please contact us at team@goruck.com and our team will be happy to help.
Items purchased from our main website, GORUCK.com, cannot be returned to the EU store. If you purchased an item from GORUCK.com and wish to return it, you will need to follow the instructions via the following link HERE.