Which items can discounts be used on?
Discounts, including the Earned Service Discount through GOVX, apply to full-priced gear only. They do not apply to sale items, bundles, Tribe subscriptions, training programs or gift cards.
Can I combine discounts?
No. Discounts cannot be combined with other discounts or with items that are already on sale. If your order includes both sale and full-priced items, the discount applies only to the full-priced items. Gift cards and store credit can be used together with a discount.
I forgot to apply my Earned Service Discount. Can it be applied after my order?
Yes. Send our support team a screenshot of your GOVX profile page showing your first and last name. We will refund the difference to your original payment method.
My discount code is not working on a full-priced item. What should I do?
If an item also has variants on sale, the discount may not apply at checkout. Place your order at full price, then send our support team your order number. We will apply the discount and refund the difference.
How long does a discount refund take?
Refunds post to your original payment method within 2 to 10 business days after they are issued, depending on your financial institution.
For details on eligibility, see Earned Service Discount.
To contact our support team, use chat or our contact form.